![]() We don't believe in making our customers sign long term contracts. If you happen to see a bug we recommend spraying your grass with water and a few drops of dish soap. This is because our grass is a real, living plant that is grown outdoors. If your order arrived damaged or you received the incorrect item please reach out to our customer service department so that we may remedy the situation as soon as possible.ĭuring the summer months it is possible you may encounter a bug in the grass. What if there is a problem with my order? Yes! Simply log into your account to skip a delivery or arrange to have your shipment sent to another location. This will ensure that your Fresh Patch will ship on a Monday and that it will not unnecessarily sit in a delivery truck over the weekend** Can I pause my deliveries? ![]() **We recommend that East Coast customers place their orders on a Saturday, Sunday, or on Monday before our shipping cutoff (1:00pm PST / 4:00pm EST). Orders placed before 1:00 PM PST will ship the same day. East Coast orders can take 3-5 business days. California and West Coast orders generally take 1-2 business days to arrive. Fresh Patch ships from California (Monday - Friday). What is your shipping policy?įresh Patch is currently available in the United States with exception of Alaska, Puerto Rico and Hawaii.Īll Fresh Patch orders qualify for FREE SHIPPING. We would also recommend using one of our plastic trays. If you keep your grass in these areas, you should cover the grass if it rains or move it indoors. Common places are the Porch, Patio, Apartment, and Balcony. Switching between plans is easy once you setup an account with us! Where can I use Fresh Patch?įresh Patch can be used indoors or outdoors. We have plans offering delivery every week, every (2) weeks, every (3) weeks and every (4) weeks. We recommend replacing your Fresh Patch every 1-4 weeks depending on the size of your pet and how frequently the product is being used. ![]() The Fresh Patch XL comes rolled up in a box - It does not come with a functional box (we recommend purchasing one of our custom trays). Simply remove the lid and place the unit in your pet's designated potty area.įresh Patch XL The Fresh Patch XL (2' x 4' feet) is recommended for pets more than 30 lbs and for multi-pet households. The Fresh Patch Mini (16" x 12" inches), Fresh Patch Standard (16" x 24" inches), and Fresh Patch Large (24" x 24" inches) come in a fully functional, waxed cardboard box. If you have a second, check out all of our recent Press! What size is right for me? Fresh Patch has also been named one of Oprah's Favorite Things and has been recommended by Hoda Kotb on NBC's Today Show. Yes! Fresh Patch was featured on ABC's Shark Tank. We utilize several different kinds of grass including rye, blue, fescue, zoysia and bermuda. Grown locally in Southern California, our hydroponically grown pet grass is soilless and 50% lighter than traditional grass. Try Fresh Patch if you: *Live in a condo or apartment without a backyard *Work long or unpredictable hours *Wish to avoid carpet, floor and furniture mistakes *Have limited mobility *Are potty training new dogs or puppies *Have an older or injured dog *Wish to avoid taking your pet out late at night, in the rain, or in the snow *Are fed up with cleaning artificial grass and pee pads What type of grass is it?
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